SHIPPING & RETURNS

Shipping Policy for MattGeoCardShop

 

Effective Date: 12/25/2023

 

Thank you for choosing to shop with MattGeoCardShop. We strive to provide the best possible service to our valued customers. This Shipping Policy outlines the shipping options and procedures for both domestic and international orders. Please read this policy carefully before making a purchase.

 

    Order Processing Time:

        All orders are processed within 1-3 business days after payment confirmation, excluding weekends and public holidays.

 

    Shipping Methods:

 

        Domestic Shipping:

            We offer domestic shipping within the United States. The available shipping method is:

                Flat Rate Shipping: Estimated delivery time is 3-5 business days.

            Please note that delivery times are estimates and may vary based on the shipping carrier and your location within the United States.

 

        International Shipping:

            We offer international shipping to select countries worldwide. The available shipping method is:

                Flat Rate International Shipping: Estimated delivery time is 7-14 business days.

            Delivery times for international orders may vary depending on the destination country, customs clearance procedures, and other factors beyond our control.

 

    Shipping Costs:

 

        Domestic Shipping:

            The shipping cost for domestic orders is a flat rate of $9.99 USD regardless of the order size or weight.

 

        International Shipping:

            The shipping cost for international orders is a flat rate of $19.99 USD regardless of the order size or weight.

            Please note that additional customs duties, taxes, and fees may apply for international orders. These charges are the responsibility of the customer and are not included in the shipping cost.

 

                          *ALL ORDERS OVER $149.99 SHIP FOR FREE REGARDLESS OF LOCATION*

 

   Order Tracking:

        Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or the respective shipping carrier's website.

 

   Order Status and Delays:

        We strive to fulfill and ship orders promptly. However, please note that occasionally, unforeseen circumstances or events beyond our control may cause shipping delays. In such cases, we will make our best effort to notify you promptly and provide updates regarding your order status.

 

   Address Accuracy:

        It is your responsibility to provide accurate shipping information at the time of purchase. Please double-check your shipping address before completing your order. We will not be held liable for any delays or mis deliveries resulting from incorrect or incomplete addresses provided by the customer.

 

    Customs and Import Duties:

        For international orders, customs duties, taxes, and fees may be levied by the destination country's customs authority. These charges are determined by the customs regulations of the respective country and are the responsibility of the customer. We recommend contacting your local customs office for more information on applicable duties and fees.

 

    Order Cancellation and Changes:

        If you need to cancel or make changes to your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that order changes or cancellations may not be possible once the order has been processed or shipped.

 

   Returns and Exchanges:

            Given the fluctuation of the trading card and memorabilia markets, ALL SALES ARE FINAL and are not eligible for returns or exchanges.

    Contact Information:

        If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team via e-mail at matt_geo_cardshop@yahoo.com

 

Please note that this Shipping Policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates.